Due to a high demand in appointments for sessions, we have a strict 24-hour cancellation notice. If you must cancel your session, please give us at least 24-hour notice prior to your appointment time to avoid a fee. We will charge a 50% service fee for late notice cancellations and no-shows. If the affected service is part of a discounted series or promotion, then the service will be forfeited if the appointment is not rescheduled 24 hours prior to your appointment time. All cancellations must be made and confirmed via telephone only. Appointment cancellations and modifications through text or email are not accepted.
We ask that our clients arrive promptly for their appointments to ensure that our technicians have sufficient time to ensure quality results. If you are late, we will do our very best to accommodate you, however, if you are more than 10 minutes late to your session, time may not permit for us to honor full service. Your appointment may be shortened or rescheduled to ensure that we can complete services, provide you with the absolute highest quality of work, and to ensure that we are on schedule for our other clients.
We accept cash and all major credit cards. Checks will not be accepted.
Gratuities would be preferred in the form of cash payment, regardless of your method of payment. A 20% gratuity is recommended for any service you have and tips should generally be calculated for the full, pre-discounted cost of your service.
